Shift Supervisor - Lead Frontline Team & Smooth Operations

Onvo; Dorrance Township (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Onvo operates Burger King in Dorrance Township, Pennsylvania, seeking a Shift Supervisor to oversee daily operations during the assigned shift and ensure a positive customer experience.

You will supervise and train team members on operational standards, manage cash handling procedures, uphold food safety and sanitation regulations, monitor inventory, assist with scheduling, address customer inquiries, and troubleshoot issues to keep the restaurant running smoothly.

Qualifications

• Strong leadership and communication skills.
• Excellent customer service skills and a positive attitude.
• Ability to work evenings, weekends, and holidays.
• Proficiency in basic math and cash handling.
• Ability to stand for extended periods and lift up to 25 pounds.
• Knowledge of food safety regulations and practices.

Responsibilities

• Supervise and train team members on operational standards, policies, and procedures.
• Manage cash handling procedures, including opening and closing registers, end-of-shift reconciliations, and deposits.
• Ensure compliance with all food safety and sanitation regulations, maintaining a clean and organized environment.
• Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock of ingredients and supplies.
• Address customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.
• Delegate tasks and responsibilities to team members, ensuring duties are completed efficiently.
• Assist in scheduling team members to ensure appropriate staffing levels for each shift.
• Troubleshoot operational issues and make immediate decisions to maintain smooth workflow.

Skills

Leadership

Communication

Customer service

Cash handling

Flexibility

Stamina

Food safety

Job description

Onvo operates Burger King in Dorrance Township, Pennsylvania, seeking a Shift Supervisor to oversee daily operations during the assigned shift and ensure a positive customer experience.

You will supervise and train team members on operational standards, manage cash handling procedures, uphold food safety and sanitation regulations, monitor inventory, assist with scheduling, address customer inquiries, and troubleshoot issues to keep the restaurant running smoothly.