Shift Lead — Fast-Paced Restaurant Team Coach

Onvo, Inc.; Pottsville (Schuylkill County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Burger King in Pottsville, PA is seeking a reliable shift supervisor to oversee daily restaurant operations and a team of crew members. You will ensure fast, friendly service, maintain food safety standards, and uphold cleanliness and accuracy in cash handling and inventory management.

The role emphasizes team leadership, operational discipline, and the delivery of a positive guest experience during busy shifts, including evenings and weekends.

Qualifications

• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Excellent customer service skills.
• Basic math and computer proficiency.
• Ability to lift up to 25 pounds and stand for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food safety regulations and procedures.

Responsibilities

• Supervise and train team members, providing guidance and feedback.
• Ensure adherence to operational standards including food safety and cleanliness.
• Manage cash handling procedures, register reconciliation, and deposits.
• Address customer inquiries and resolve complaints professionally.
• Monitor inventory and assist with ordering and stocking supplies.
• Implement and enforce company policies and procedures.
• Prepare food items according to specifications.
• Open and close the restaurant according to procedures.
• Motivate and coach team to achieve sales targets and goals.
• Maintain a clean and organized work environment.

Skills

Leadership

Customer service

Communication

Time management

Food safety

Tools

POS system

Job description

Burger King in Pottsville, PA is seeking a reliable shift supervisor to oversee daily restaurant operations and a team of crew members. You will ensure fast, friendly service, maintain food safety standards, and uphold cleanliness and accuracy in cash handling and inventory management.

The role emphasizes team leadership, operational discipline, and the delivery of a positive guest experience during busy shifts, including evenings and weekends.