Shift Supervisor - Lead Fast-Casual Dining Team

Sovereign Restaurant Group LLC; Paducah (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Qdoba is seeking a Shift Lead in Paducah, KY to ensure smooth operations during assigned shifts. You will lead the team, uphold service standards, and serve as a key link between management and staff to resolve issues and drive performance.

The role emphasizes coaching, coaching, and developing team members while maintaining guest satisfaction and operational excellence in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Experience in a fast-paced restaurant, supervisory role preferred.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Supervise and coordinate daily restaurant operations during assigned shifts.
• Lead, motivate, and support team members to deliver excellent service.
• Monitor food preparation and presentation to meet standards.
• Manage cash handling, inventory control, and shift reporting.
• Address and resolve customer concerns promptly and professionally.
• Assist in training new employees and coach ongoing development.
• Ensure adherence to health, safety, and sanitation regulations.
• Collaborate with management to implement improvements and meet targets.

Skills

Leadership

Customer service

Communication

Problem solving

Training

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Qdoba is seeking a Shift Lead in Paducah, KY to ensure smooth operations during assigned shifts. You will lead the team, uphold service standards, and serve as a key link between management and staff to resolve issues and drive performance.

The role emphasizes coaching, coaching, and developing team members while maintaining guest satisfaction and operational excellence in a fast-paced environment.