Shift Supervisor: Lead Customer Care & Store Operations

Sacbar; Scotts Valley (CA); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Scotts Valley, CA is seeking a full-time Shift Supervisor to join the store management team. You will lead staff, oversee opening and closing procedures, and ensure smooth store operations while driving customer service excellence and loyalty to CVS/pharmacy.

Key duties include supervising crews, communicating with management, pricing merchandise, stocking shelves, and maintaining displays. The role requires flexibility for early shifts, weekends and overtime, with a comprehensive

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead staff and supervise store crews to execute daily operations.
• Assist customers with questions, problems and complaints while maintaining confidentiality.
• Price merchandise, stock shelves, manage displays and inventory, and reset departments according to planograms.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health in Scotts Valley, CA is seeking a full-time Shift Supervisor to join the store management team. You will lead staff, oversee opening and closing procedures, and ensure smooth store operations while driving customer service excellence and loyalty to CVS/pharmacy.

Key duties include supervising crews, communicating with management, pricing merchandise, stocking shelves, and maintaining displays. The role requires flexibility for early shifts, weekends and overtime, with a comprehensive