Shift Supervisor - Lead Craft Coffee & Team Success

Starbucks Corp.; Raleigh (NC); On-site; USD 2,204,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community.

Responsibilities include directing team tasks, coaching beverage and food preparation to standard recipes, and maintaining quality, safety and customer service. Applicants should have at least six months of customer-facing experience and demonstrated ability to delegate and coordinate a small team in a fast-paced retail environment.

Qualifications

• Six (6) months of experience in a role that required constant interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to other employees and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customer-specific changes.
• Lead with craft and heart to make the store a welcoming space for the community.
• Direct and coordinate tasks of team members to ensure quality beverages, food and safety.

Skills

Customer service

Directing others

Communication

Teamwork

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community.

Responsibilities include directing team tasks, coaching beverage and food preparation to standard recipes, and maintaining quality, safety and customer service. Applicants should have at least six months of customer-facing experience and demonstrated ability to delegate and coordinate a small team in a fast-paced retail environment.