Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Castle Rock (CO); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) with Employer Match

Tuition Coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. The role emphasizes guiding team members, maintaining standards, and delivering quality beverages and food.

The candidate should have at least 6 months of customer-facing experience, strong communication skills, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays. Benefits are available to partners.

Qualifications

• Direct the work of others and delegate tasks with clarity.
• Learn quickly to adapt to store standards and procedures.
• Strong communication skills for customers and teammates.
• Knowledge of the retail environment and customer service expectations.
• Excellent interpersonal skills and ability to work as part of a team.
• Ability to build relationships and deliver high-quality service.
• Experience interacting with customers for at least 6 months.

Responsibilities

• Lead daily operations with craft and heart to create a welcoming space.
• Prepare and coach beverage/food preparation to standard recipes and customer requests.
• Oversee cash handling, safety, and store policies during shifts.
• Delegate tasks to team members and coordinate workflow for 2+ staff.
• Foster customer engagement and maintain a positive store atmosphere.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Interpersonal skills

Team collaboration

Relationship building

Customer engagement

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. The role emphasizes guiding team members, maintaining standards, and delivering quality beverages and food.

The candidate should have at least 6 months of customer-facing experience, strong communication skills, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays. Benefits are available to partners.