Shift Supervisor: Lead Craft & Customer Experience

Starbucks Corp.; Charlottesville (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and holidays

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations with craft and heart, creating a welcoming space for the community. You will guide the team, ensure quality beverages and food, and uphold store safety and policies.

The role emphasizes growth through developmental experiences and a broad benefits program for partners, including health coverage, tuition support, and a 401(k) plan. Flexible scheduling supports early mornings and nights.

Qualifications

• Six months of experience in a role that interacts with customers and fulfills requests.
• Experience delegating tasks to two or more employees.
• Ability to coach food and beverage preparation to standard recipes.

Responsibilities

• Direct the work of others to ensure customer satisfaction.
• Coach and guide team members to follow standard recipes and procedures.
• Maintain safety, cash handling and store policies while serving customers.

Skills

Leadership

Customer service

Team coordination

Communication

Flexibility

People skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations with craft and heart, creating a welcoming space for the community. You will guide the team, ensure quality beverages and food, and uphold store safety and policies.

The role emphasizes growth through developmental experiences and a broad benefits program for partners, including health coverage, tuition support, and a 401(k) plan. Flexible scheduling supports early mornings and nights.