Shift Supervisor: Lead Craft & Guest Experience

Starbucks Corp.; Edmond (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Disability benefits

Paid parental leave

401(k) retirement plan

Bean Stock equity program

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise day-to-day operations, coach partners, and ensure quality beverages and food while upholding store safety and policy standards.

This role emphasizes customer service, teamwork, and the ability to manage competing priorities in a fast-paced environment. Benefits include comprehensive health coverage, retirement plans, tuition assistance, and equity

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Experience delegating tasks to other employees and coordinating teams.
• Ability to direct the work of others; strong communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Oversee daily operations, ensure quality beverages and food, cash handling, and store safety.

Skills

Customer service

Team leadership

Communication

Food & beverage prep

Delegation

Interpersonal skills

Retail environment knowledge

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise day-to-day operations, coach partners, and ensure quality beverages and food while upholding store safety and policy standards.

This role emphasizes customer service, teamwork, and the ability to manage competing priorities in a fast-paced environment. Benefits include comprehensive health coverage, retirement plans, tuition assistance, and equity