Shift Supervisor: Lead Craft & Cozy Coffee Experience

Starbucks Corp.; Burbank (CA); On-site; USD 49,594,000 - 66,125,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Bean Stock equity program

Quarterly bonus opportunity

Emergency savings tools

Backup care

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide partners, model excellent service, and uphold store standards in beverage and food preparation.

This role emphasizes teamwork, quick learning, and strong communication to maintain safety, cash handling, and customer satisfaction while supporting store goals in a fast-paced environment.

Qualifications

• Direct the work of others
• Effective oral communication with customers and team
• Knowledge of the retail environment and store policies
• Strong interpersonal and teamwork skills
• Ability to learn quickly and adapt
• Maintain awareness of safety and cash handling procedures

Responsibilities

• Lead with craft and heart to make the store welcoming for the community
• Prepare and coach beverages and food to standard recipes or customize per customer
• Delegate tasks and coordinate work for two or more employees
• Meet store policies including quality beverages/food, cash handling, safety and security

Skills

Direct others

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Learn quickly

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide partners, model excellent service, and uphold store standards in beverage and food preparation.

This role emphasizes teamwork, quick learning, and strong communication to maintain safety, cash handling, and customer satisfaction while supporting store goals in a fast-paced environment.