Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks; Orland Park (IL); On-site; USD 20,664,000 - 28,930,000; Part time

Benefits offered by this job

401(k) match

Tuition coverage

Paid vacation

Job summary

Starbucks is seeking a Shift Supervisor in Illinois to lead with craft and heart, creating a welcoming store for the community. You will guide team members, ensure quality beverages/food, and uphold store standards while working flexible hours.

This role emphasizes teamwork, communication, and the ability to delegate tasks to others, with a focus on customer satisfaction and efficient operations.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others (≥6 months).
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food products and maintain store standards.
• Direct the work of others and coordinate tasks among team members.

Skills

Customer service

Attendance & punctuality

Flexible scheduling

Team leadership

Communication

Retail environment knowledge

Interpersonal skills

Relationship building

Job description

Starbucks is seeking a Shift Supervisor in Illinois to lead with craft and heart, creating a welcoming store for the community. You will guide team members, ensure quality beverages/food, and uphold store standards while working flexible hours.

This role emphasizes teamwork, communication, and the ability to delegate tasks to others, with a focus on customer satisfaction and efficient operations.