Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Santa Cruz (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team, ensure quality beverages and food, and maintain store standards. The role requires directing staff, handling cash, and upholding safety while delivering a warm, inviting experience for our community.

The position emphasizes teamwork, learning quickly, and strong communication to foster connections with customers and partners alike.

Qualifications

• Six (6) months of experience in customer-facing roles.
• Six (6) months of experience delegating tasks to others.
• Ability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Strong customer service and interpersonal skills.
• Ability to direct the work of others.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead shift to ensure quality beverages and food per recipes or customized for customers.
• Coach and supervise team to meet store standards and efficiency.
• Maintain cash handling accuracy and uphold store safety policies.
• Create a welcoming, warm experience for customers and community.

Skills

Lead and direct others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team, ensure quality beverages and food, and maintain store standards. The role requires directing staff, handling cash, and upholding safety while delivering a warm, inviting experience for our community.

The position emphasizes teamwork, learning quickly, and strong communication to foster connections with customers and partners alike.