Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Wilmette (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, uphold quality beverages and food, and ensure a welcoming community space. The role focuses on coaching staff, maintaining standards, and delivering friendly service to customers.

The position emphasizes quick learning, strong communication, and teamwork in a retail setting, with attention to shift operations and store safety.

Qualifications

• Six months in a role requiring constant interaction with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly and communicate effectively.
• Knowledge of the retail environment and teamwork.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks and coordinate between team members during shifts.
• Ensure store safety, cash handling and adherence to policies.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, uphold quality beverages and food, and ensure a welcoming community space. The role focuses on coaching staff, maintaining standards, and delivering friendly service to customers.

The position emphasizes quick learning, strong communication, and teamwork in a retail setting, with attention to shift operations and store safety.