Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company in New York City is seeking a Shift Supervisor to lead daily operations, ensuring quality beverages and customer satisfaction. You will coach teammates, delegate tasks, and uphold store standards with a friendly, service-driven approach.

The role emphasizes attendance, flexibility, and collaboration within a fast-paced, community-focused environment, with employer-supported benefits and development opportunities.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies, ensure quality beverages/food, cash handling, safety.
• Six months of customer-facing experience.
• Prepare beverages/food per standard recipes or customized for customers.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create welcoming space.
• Direct the work of team members and coach performance.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in New York City is seeking a Shift Supervisor to lead daily operations, ensuring quality beverages and customer satisfaction. You will coach teammates, delegate tasks, and uphold store standards with a friendly, service-driven approach.

The role emphasizes attendance, flexibility, and collaboration within a fast-paced, community-focused environment, with employer-supported benefits and development opportunities.