Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick time

Bonus opportunity

Bean Stock equity program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team and ensure a welcoming, high-quality service environment at the store. You will coach peers, maintain beverage and food quality to standard recipes, and ensure cash handling and safety compliance.

The role emphasizes flexible availability, strong customer service, and teamwork to brighten every guest experience. Starbucks offers extensive benefits and growth opportunities for partners in New York.

Qualifications

• 6 months of customer-facing experience.
• 6+ months of experience delegating tasks to 2+ employees.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Direct and supervise the shift team to ensure smooth operations.
• Prepare and coach beverages and food to standard recipes or customer customization.
• Uphold store policies, cash handling, safety, and quality standards.

Skills

Direct team

Customer service

Communication skills

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team and ensure a welcoming, high-quality service environment at the store. You will coach peers, maintain beverage and food quality to standard recipes, and ensure cash handling and safety compliance.

The role emphasizes flexible availability, strong customer service, and teamwork to brighten every guest experience. Starbucks offers extensive benefits and growth opportunities for partners in New York.