Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Bean Stock equity

Quarterly bonus

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead daily operations, ensure beverage quality, and deliver excellent customer service. You will coach partners, delegate tasks, and maintain store standards to create a welcoming experience for the community.

The role emphasizes leadership, quick learning, and strong communication, with a focus on collaboration and safety. Benefits and growth opportunities accompany this position.

Qualifications

• Regular attendance and punctuality required.
• Flexible availability including early mornings, evenings, weekends, and holidays.
• Adherence to policies and standards; cash handling and safety.
• Minimum 6 months in customer-facing role.
• Prepare beverages and food to standard recipes; adapt as requested.
• At least 6 months delegating tasks to others.

Responsibilities

• Direct and coordinate team work to ensure smooth operations.
• Deliver quality beverages and food to customers.
• Coach and guide junior staff during shifts.
• Maintain store safety and security protocols.
• Provide excellent customer service and handle requests promptly.

Skills

Attendance

Flexible hours

Cash handling

Food & beverage quality

Policies & standards

Customer service

Food preparation

Recipe modification

Team leadership

Delegation

Leadership

Quick learner

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead daily operations, ensure beverage quality, and deliver excellent customer service. You will coach partners, delegate tasks, and maintain store standards to create a welcoming experience for the community.

The role emphasizes leadership, quick learning, and strong communication, with a focus on collaboration and safety. Benefits and growth opportunities accompany this position.