Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Madison Heights (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming store environment. You will guide baristas, uphold quality beverages and food, and model safe, efficient service during your shift.

As a partner, you’ll access comprehensive benefits and growth opportunities, including tuition support and a strong 401(k) program, while helping the community one cup at a time.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach and delegate tasks to team members.
• Strong communication and teamwork skills.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space.
• Prepare and customize beverages and food to standard recipes.
• Delegate tasks and coordinate a team of colleagues to serve customers.
• Maintain store policies, safety, and quality standards.

Skills

Customer service

Team leadership

Cash handling

Communication

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming store environment. You will guide baristas, uphold quality beverages and food, and model safe, efficient service during your shift.

As a partner, you’ll access comprehensive benefits and growth opportunities, including tuition support and a strong 401(k) program, while helping the community one cup at a time.