Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; South Lockport (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain standards, and handle customer requests with professionalism.

As a partner, you gain access to comprehensive benefits, including insurance options, a 401(k) plan, and education support, with opportunities for growth within the store network.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, ensure quality beverages and food, cash handling and safety.
• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to others and coordinating two or more employees.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customize per customer requests.
• Direct and coordinate shifts to ensure smooth operation and customer satisfaction.
• Provide quality customer service and maintain safety and security in the store.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain standards, and handle customer requests with professionalism.

As a partner, you gain access to comprehensive benefits, including insurance options, a 401(k) plan, and education support, with opportunities for growth within the store network.