Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Deerfield (IL); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company seeks a dedicated shift supervisor to lead daily operations and foster a welcoming, customer-focused environment. You will coach team members, ensure beverage and food quality, and uphold safety and store policies while driving service excellence.

The role emphasizes strong communication, quick learning, and teamwork to deliver consistent experiences across shifts in a fast-paced retail setting.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills

Responsibilities

• Lead daily shift operations to ensure quality beverages and food products
• Coach and delegate tasks to team members to meet store goals
• Maintain store safety, policies, and cash handling procedures
• Deliver excellent customer service and build relationships with customers

Skills

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks Coffee Company seeks a dedicated shift supervisor to lead daily operations and foster a welcoming, customer-focused environment. You will coach team members, ensure beverage and food quality, and uphold safety and store policies while driving service excellence.

The role emphasizes strong communication, quick learning, and teamwork to deliver consistent experiences across shifts in a fast-paced retail setting.