Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Buffalo (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid vacation and parental leave

Tuition assistance through Starbucks计划

Job summary

Starbucks Corp. in Buffalo is seeking a shift supervisor who leads with craft and heart to keep our coffeehouse welcoming for the community. You will supervise baristas, ensure quality beverages and food, and maintain store safety and standards.

You will coach and delegate tasks, respond to customer requests, and help the team deliver consistent service during all dayparts, including mornings, evenings, and weekends.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach and prepare beverages and food to standard recipes.
• Experience delegating tasks and coordinating multiple employees.

Responsibilities

• Direct and coach the preparation of beverages and food per standard recipes.
• Delegate tasks to teammates and coordinate activities during shifts.
• Maintain store policies, safety, and customer service quality.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Buffalo is seeking a shift supervisor who leads with craft and heart to keep our coffeehouse welcoming for the community. You will supervise baristas, ensure quality beverages and food, and maintain store safety and standards.

You will coach and delegate tasks, respond to customer requests, and help the team deliver consistent service during all dayparts, including mornings, evenings, and weekends.