Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks; East Amherst (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Tuition coverage via Starbucks College

401(k) with employer match

Stock program (Bean Stock)

Bonus opportunities

Paid parental leave

Job summary

Starbucks in East Amherst, NY is seeking a shift supervisor to lead with craft and heart, delivering the world’s finest coffee in a welcoming space for the community.

You will coach team members, ensure quality beverages and food, manage cash handling and safety, and support store operations with flexibility in early mornings, evenings, weekends, and holidays. This role offers growth through development programs and comprehensive benefits.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Job description

Starbucks in East Amherst, NY is seeking a shift supervisor to lead with craft and heart, delivering the world’s finest coffee in a welcoming space for the community.

You will coach team members, ensure quality beverages and food, manage cash handling and safety, and support store operations with flexibility in early mornings, evenings, weekends, and holidays. This role offers growth through development programs and comprehensive benefits.