Shift Supervisor: Lead Craft & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid time off

Job summary

Starbucks Corp. in New York, NY is seeking a Shift Supervisor who leads with craft and heart to deliver a welcoming coffeehouse experience. You will coach partners, ensure quality beverages and food, and maintain store safety and cash handling procedures.

You will demonstrate flexible scheduling, strong communication, and teamwork to create meaningful moments for customers while supporting store operations and growth opportunities.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks and supervise a team.
• Able to follow store policies and safety procedures.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead shift operations and coach partners to deliver a welcoming experience.
• Prepare beverages and food to standard recipes for customers.
• Ensure cash handling accuracy and maintain store safety and security.
• Provide outstanding customer service and resolve issues as they arise.

Skills

Customer service

Leadership

Communication

Flexibility

Teamwork

Cash handling

Job description

Starbucks Corp. in New York, NY is seeking a Shift Supervisor who leads with craft and heart to deliver a welcoming coffeehouse experience. You will coach partners, ensure quality beverages and food, and maintain store safety and cash handling procedures.

You will demonstrate flexible scheduling, strong communication, and teamwork to create meaningful moments for customers while supporting store operations and growth opportunities.