Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Laurel (MD); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition assistance (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a team in a fast-paced coffeehouse environment. You will ensure great guest experiences, quality beverages, and smooth daily operations while mentoring partners and coordinating tasks.

This role emphasizes craft, heart, and community connections within the store. The position requires reliable attendance, flexibility across shifts, and the ability to delegate work while maintaining store standards.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality, with or without reasonable accommodation.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks coffeehouse for the community.
• Direct the work of team members and ensure high standards in beverage and food quality.
• Coach and delegate tasks to ensure smooth store operations and guest satisfaction.
• Uphold store policies, safety, and security while providing excellent customer service.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead a team in a fast-paced coffeehouse environment. You will ensure great guest experiences, quality beverages, and smooth daily operations while mentoring partners and coordinating tasks.

This role emphasizes craft, heart, and community connections within the store. The position requires reliable attendance, flexibility across shifts, and the ability to delegate work while maintaining store standards.