Shift Supervisor: Lead Craft Coffee Team

Starbucks Corp.

Round Rock (TX)

On-site

USD 17,000 - 22,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with employer match
Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, uphold product quality, and maintain a welcoming store environment. You will guide team members, coach beverage and food preparation to standard recipes, and ensure safe, efficient service while meeting store policies.

The role emphasizes customer interaction, flexible scheduling, and collaboration in a retail setting. Starbucks offers extensive benefits and opportunities for professional growth within the company.

Qualifications

  • Six months of experience in a role requiring customer interaction and order fulfillment.
  • Six months of experience delegating tasks to other employees and coordinating two or more employees.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal and teamwork skills.
  • Ability to build relationships.
  • Availability to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

  • Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
  • Lead shift operations and ensure store safety and security.
  • Provide quality beverages and food products and handle cash per policy.
  • Mentor and coach team members to maintain service standards.
  • Uphold Starbucks policies and ensure a welcoming space for customers.

Skills

Attendance & punctuality
Flexible hours
Customer service
Direct the work
Learn quickly
Oral communication
Retail knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, uphold product quality, and maintain a welcoming store environment. You will guide team members, coach beverage and food preparation to standard recipes, and ensure safe, efficient service while meeting store policies.

The role emphasizes customer interaction, flexible scheduling, and collaboration in a retail setting. Starbucks offers extensive benefits and opportunities for professional growth within the company.

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