Shift Supervisor: Lead Craft Coffee Team

Starbucks Corp.; Richmond (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage through ASU Starbucks

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensuring quality beverages and food while delivering outstanding customer service. You will supervise a team, delegate tasks, and maintain store safety and standards in a fast-paced retail environment.

Ideal candidates bring six months of customer-facing experience, strong communication, and teamwork skills. This role emphasizes craft, heart, and building relationships within the community—plus opportunities for

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to two or more employees.
• Prepare beverages/food to standard recipes or customized for customers.
• Adhere to store policies including cash handling, safety, and quality.
• Strong communication and interpersonal skills.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Coach team members and coordinate tasks during the shift.
• Maintain store safety, security, and customer service standards.
• Uphold Starbucks policies and procedures.
• Create a welcoming, community-focused store environment.

Skills

Customer service

Cash handling

Store safety

Leadership

Communication

Teamwork

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensuring quality beverages and food while delivering outstanding customer service. You will supervise a team, delegate tasks, and maintain store safety and standards in a fast-paced retail environment.

Ideal candidates bring six months of customer-facing experience, strong communication, and teamwork skills. This role emphasizes craft, heart, and building relationships within the community—plus opportunities for