Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Sharon Hill (Delaware County); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Stock program

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily coffeehouse operations with craft and heart, ensuring a welcoming space for the community.

This role emphasizes coaching staff, maintaining quality beverages, and upholding safety and cash-handling standards. Ideal candidates will have 6 months of customer-facing experience, ability to delegate tasks across a small team, effective communication, and a strong understanding of retail environments.

Qualifications

• Maintain regular attendance and punctuality.
• Provide quality beverages and food products per standard recipes.
• Cash handling and store safety and security.
• Delegate tasks to other employees and coordinate tasks for two or more staff.
• Direct the work of others and learn quickly.

Responsibilities

• Lead the preparation of beverages and food to standard recipes or customer modifications.
• Coach and develop team members and delegate tasks effectively.
• Uphold store policies, safety standards, and cash handling procedures.
• Foster a welcoming, friendly environment to enhance the customer experience.
• Communicate clearly with teammates and managers to ensure smooth operations.
• Maintain consistent attendance and reliability as part of store leadership.

Skills

Leadership

Customer service

Communication

Teamwork

Interpersonal skills

Relationship building

Coaching

Attendance/punctuality

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily coffeehouse operations with craft and heart, ensuring a welcoming space for the community.

This role emphasizes coaching staff, maintaining quality beverages, and upholding safety and cash-handling standards. Ideal candidates will have 6 months of customer-facing experience, ability to delegate tasks across a small team, effective communication, and a strong understanding of retail environments.