Shift Supervisor: Lead Craft Coffee Team

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences warmth and consistency in every cup of coffee. You will help create a welcoming space for the community and model exceptional customer service during busy shifts.

You will coach teammates on beverage and food preparation to standard recipes, delegate tasks across two or more partners, maintain store safety and cash handling accuracy, and remain flexible with hours

Qualifications

• Attendance and punctuality with or without accommodation.
• Flexible hours including mornings, evenings, weekends, and holidays.
• Meet store policies and standards for beverages, food, cash handling, safety and security.
• 6+ months in a role with customer interaction and service requests.
• 6+ months delegating tasks to 2+ employees and coordinating them.

Responsibilities

• Lead with craft and heart to create a welcoming store environment.
• Coach and develop team to ensure quality beverage and food preparation.
• Uphold store policies, safety standards, and cash handling procedures.
• Collaborate with partners to manage shift workflows and guest experiences.

Skills

Customer service

Team leadership

Communication

Flexible scheduling

Cash handling

Store operations policies

Tools

POS system

Job description

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences warmth and consistency in every cup of coffee. You will help create a welcoming space for the community and model exceptional customer service during busy shifts.

You will coach teammates on beverage and food preparation to standard recipes, delegate tasks across two or more partners, maintain store safety and cash handling accuracy, and remain flexible with hours