Shift Supervisor - Lead Craft Coffee & Team

Starbucks Corp.; Baltimore (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide the team to prepare beverages and food to standard recipes and meet safety and cash-handling standards.

The role requires six months of customer-facing experience, strong interpersonal skills, and the ability to delegate tasks while maintaining consistency across shifts. Flexible hours and a focus on growth are offered.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Strong interpersonal and communication skills.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for the community.
• Maintain regular attendance and punctuality, with or without accommodation.
• Prepare beverages and food to standard recipes or customize per customer requests.
• Meet store operating policies, cash handling, safety and security standards.

Skills

Customer service

Leadership

Cash handling

Food preparation

Team coordination

Communication

Flexibility

Attendance

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide the team to prepare beverages and food to standard recipes and meet safety and cash-handling standards.

The role requires six months of customer-facing experience, strong interpersonal skills, and the ability to delegate tasks while maintaining consistency across shifts. Flexible hours and a focus on growth are offered.