Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Thousand Oaks (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Paid holidays

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves directing team members, ensuring quality beverages and food, and upholding safety and store standards on every shift.

Flexibility is required, including mornings, evenings, weekends, and holidays, with a strong focus on customer service, teamwork, and reliable attendance. Benefits are extensive for partners in good standing.

Qualifications

• Attendance and punctuality are essential, with or without reasonable accommodation.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Followstore policies and standards, ensure quality beverages/food, cash handling, safety and security.
• Six months of experience directing and coordinating tasks of two or more employees and delegating work.

Responsibilities

• Direct the work of team members on shift.
• Prepare and coach beverage and food preparation to standard recipes or customized for customers.
• Maintain safety, cleanliness and customer service excellence on the floor.
• Uphold store policies and ensure quality and accuracy of orders.

Skills

Customer interaction

Leadership

Communication

Retail environment knowledge

Teamwork

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves directing team members, ensuring quality beverages and food, and upholding safety and store standards on every shift.

Flexibility is required, including mornings, evenings, weekends, and holidays, with a strong focus on customer service, teamwork, and reliable attendance. Benefits are extensive for partners in good standing.