Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Phoenix (AZ); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

401(k) matching

Tuition assistance

Paid vacation

Sick time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, delivering high-quality beverages and food while ensuring a welcoming environment for the community.

You will coach team members, delegate tasks, and uphold store policies with a strong focus on customer satisfaction and safety. The role requires flexible hours, reliable attendance, and collaborative teamwork to shine during peak business times.

Qualifications

• Six months experience in customer-facing role.
• Six months experience delegating tasks to others.
• Ability to direct the work of others.
• Available to work flexible hours including mornings, evenings, weekends, holidays.

Responsibilities

• Prepare beverages and food to standard recipes or customized for customers.
• Lead shift with craft and heart to ensure a welcoming space.
• Maintain quality of beverages and food, cash handling and store safety.
• Coach and supervise team members to meet store standards.

Skills

Team leadership

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, delivering high-quality beverages and food while ensuring a welcoming environment for the community.

You will coach team members, delegate tasks, and uphold store policies with a strong focus on customer satisfaction and safety. The role requires flexible hours, reliable attendance, and collaborative teamwork to shine during peak business times.