Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; City of Niagara Falls (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming coffeehouse experience. You will supervise teammates, coach baristas, and maintain quality beverage standards while upholding store policies and safety protocols.

The role emphasizes flexible hours, dependable attendance, and the ability to collaborate with a diverse team to deliver exceptional service during busy shifts.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling customer requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Ability to delegate tasks to other employees and coordinate tasks of two or more staff.
• Maintain store policies and standards including cash handling and safety.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for your community.
• Direct the work of team members to ensure smooth operations during shifts.

Skills

Direct supervision

Customer service

Communication

Teamwork

Interpersonal skills

Attendance & punctuality

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming coffeehouse experience. You will supervise teammates, coach baristas, and maintain quality beverage standards while upholding store policies and safety protocols.

The role emphasizes flexible hours, dependable attendance, and the ability to collaborate with a diverse team to deliver exceptional service during busy shifts.