Shift Supervisor - Lead Craft Coffee & Guest Experience

Starbucks Corp.; Manchester (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k) with matching

Tuition assistance

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming coffeehouse for the community. You will oversee beverage and food preparation, mentor team members, and maintain store policies and safety.

This role emphasizes punctuality, teamwork, and strong communication to deliver exceptional customer experiences. The position requires six months in customer-facing roles, experience delegating tasks, and the ability to train staff on recipes and

Qualifications

• Six months in a role involving customer interaction and meeting requests.
• Prepare and coach food/beverage preparation to standard recipes.
• Delegate tasks to two or more team members and supervise work.

Responsibilities

• Lead shift with craft and heart to ensure quality beverages and food.
• Coach and direct teammates, ensuring fast, friendly service.
• Enforce store policies, safety, and cash handling procedures.
• Collaborate with teammates to create a welcoming environment for customers.

Skills

Customer service

Cash handling

Food prep

Team leadership

Punctuality

Communication

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming coffeehouse for the community. You will oversee beverage and food preparation, mentor team members, and maintain store policies and safety.

This role emphasizes punctuality, teamwork, and strong communication to deliver exceptional customer experiences. The position requires six months in customer-facing roles, experience delegating tasks, and the ability to train staff on recipes and