Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Lancaster (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Parental leave

401(k) retirement plan with company匹配

Starbucks equity program (Bean Stock)

Tuition coverage – Starbucks College

Backup care

DACA reimbursement

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food to standard recipes, and uphold store policies while delivering exceptional customer experiences.

The role emphasizes coaching, delegation, and strong interpersonal skills within a retail environment, with a focus on consistency, safety, and teamwork.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and coach preparation of food/beverages to standard recipes.

Responsibilities

• Lead and coach team to provide friendly, accurate service.
• Ensure quality beverages and food to standard recipes and customer specifications.
• Maintain store safety, cash handling, and policy compliance.
• Foster a welcoming, collaborative environment for the community.

Skills

Customer service

Food & beverage prep

Delegation

Leadership

Communication

Teamwork

Retail knowledge

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food to standard recipes, and uphold store policies while delivering exceptional customer experiences.

The role emphasizes coaching, delegation, and strong interpersonal skills within a retail environment, with a focus on consistency, safety, and teamwork.