Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Traverse City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team to prepare beverages and food to standard recipes and ensure exceptional customer service.

The role requires 6 months of customer-facing experience, ability to delegate tasks, and strong communication. A flexible schedule, store safety, and adherence to policies are essential for success.

Qualifications

• 6 months of customer-facing experience.
• Ability to delegate tasks to others and coordinate team of 2+ employees.
• Ability to learn quickly and work in a retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food prepared to standard recipes.
• Direct and coach team to deliver excellent customer service.
• Uphold store safety, cash handling, and store policies.

Skills

Customer service

Team leadership

Communication

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team to prepare beverages and food to standard recipes and ensure exceptional customer service.

The role requires 6 months of customer-facing experience, ability to delegate tasks, and strong communication. A flexible schedule, store safety, and adherence to policies are essential for success.