Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Franklinville (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. seeks a shift supervisor to lead the team and maintain a welcoming, high‑quality store experience. You will guide associates, uphold safety standards, and ensure consistent beverage and food preparation to company recipes.

Ideal candidates bring at least six months in a customer-facing role, demonstrate leadership and strong communication, and can work varied shifts, including holidays, to support store operations and guest satisfaction.

Qualifications

• Six months in a customer-facing role.
• Experience delegating tasks to others.
• Ability to coach/prepare beverages and food to standard recipes.
• Flexibility to work early mornings, evenings, weekends or holidays.

Responsibilities

• Lead shift and ensure quality beverages and food service.
• Direct and coach team members to meet store standards.
• Provide excellent customer service and handle cash as needed.

Skills

Direct others

Customer service

Oral communication

Teamwork

Interpersonal skills

Leadership

Job description

Starbucks Corp. seeks a shift supervisor to lead the team and maintain a welcoming, high‑quality store experience. You will guide associates, uphold safety standards, and ensure consistent beverage and food preparation to company recipes.

Ideal candidates bring at least six months in a customer-facing role, demonstrate leadership and strong communication, and can work varied shifts, including holidays, to support store operations and guest satisfaction.