Shift Supervisor - Lead Craft Coffee & Guest Experience

Starbucks Corp.; Brookings (SD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition assistance

401(k) retirement plan

Paid time off

Employee stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage preparation, coach staff, and uphold quality standards while maintaining a safe and efficient store environment.

The role requires 6+ months of customer-facing experience, strong communication, and the ability to work flexible hours, including holidays. Join a team that values growth, benefits, and exceptional service.

Qualifications

• Attendance and punctuality required
• Flexible hours including early mornings, evenings, weekends, holidays
• 6+ months customer-facing experience
• Ability to coach food/beverage preparation to standard recipes
• Delegation and coordination of a team of 2+ people
• Strong interpersonal skills in a retail setting

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space
• Ensure quality beverages and food per recipes
• Coordinate tasks among team members
• Maintain store safety and security
• Coach and develop partner performance
• Uphold store policies and customer service standards

Skills

Direct team leadership

Customer service

Communication

Retail environment knowledge

Cash handling

Food/beverage prep

Flexible scheduling

Tools

POS system

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage preparation, coach staff, and uphold quality standards while maintaining a safe and efficient store environment.

The role requires 6+ months of customer-facing experience, strong communication, and the ability to work flexible hours, including holidays. Join a team that values growth, benefits, and exceptional service.