Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Sunnyvale (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) match

Tuition coverage

Job summary

Starbucks Corp. seeks a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for the community. You will guide team members, uphold quality beverages and food, and maintain store standards while managing customer requests and shift flow.

Ideal candidates bring strong communication, six months of customer-facing experience, and the ability to delegate tasks. The role offers full-time hours with a comprehensive benefits package and a supportive growth

Qualifications

• Six months of customer service experience.
• Ability to lead and delegate tasks to a small team.
• Strong oral and interpersonal communication skills.
• Familiarity with cash handling and point-of-sale systems.

Responsibilities

• Lead shift operations with craft and heart to deliver Starbucks standards.
• Coach team members to prepare beverages and food to store recipes.
• Ensure safety, quality, and customer service during all shifts.
• Assist in training new partners and maintaining store policies.

Skills

Customer service

Team leadership

Communication

Cash handling

Flexibility

Job description

Starbucks Corp. seeks a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for the community. You will guide team members, uphold quality beverages and food, and maintain store standards while managing customer requests and shift flow.

Ideal candidates bring strong communication, six months of customer-facing experience, and the ability to delegate tasks. The role offers full-time hours with a comprehensive benefits package and a supportive growth