Shift Supervisor - Lead Craft Coffee & Team

Starbucks Corp.; Denver (CO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Tuition coverage program

401(k) with company match

Paid vacation & sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring exceptional customer service and quality beverages. You will guide the preparation of drinks and food, coach team members, and uphold store standards and safety protocols.

The role emphasizes strong communication, the ability to delegate tasks, and a collaborative, retail-focused mindset within a welcoming community space.

Qualifications

• Six months of experience in a role that involved interacting with customers and fulfilling requests.
• Experience delegating tasks to others and coordinating work for multiple employees.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and teamwork skills in a retail setting.

Responsibilities

• Lead and supervise a Starbucks shift with craft and heart.
• Oversee preparation of beverages and food to standard recipes or customer specifications.
• Coach and delegate tasks to team members to ensure smooth service.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Customer service

Team supervision

Food & beverage prep

Task delegation

Communication

Retail environment

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring exceptional customer service and quality beverages. You will guide the preparation of drinks and food, coach team members, and uphold store standards and safety protocols.

The role emphasizes strong communication, the ability to delegate tasks, and a collaborative, retail-focused mindset within a welcoming community space.