Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Jacksonville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k)

Stock program

Bonus

Paid time off

Job summary

Starbucks Coffee Company is seeking a dedicated shift supervisor to lead with craft and heart, making every guest feel welcome and ensuring consistent quality across beverages and food. You will coach partners, manage shift tasks, and uphold safety, cash handling, and store policies while supporting growth through development opportunities and a comprehensive benefits package.

Join a team that values service excellence, teamwork, and community connection, with opportunities for advancement and

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to other employees.
• Flexible hours including mornings, evenings, weekends, and holidays.
• Effective oral communication and interpersonal skills.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Direct the work of team members and coordinate tasks.
• Uphold store policies, safety, and cash handling standards.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a dedicated shift supervisor to lead with craft and heart, making every guest feel welcome and ensuring consistent quality across beverages and food. You will coach partners, manage shift tasks, and uphold safety, cash handling, and store policies while supporting growth through development opportunities and a comprehensive benefits package.

Join a team that values service excellence, teamwork, and community connection, with opportunities for advancement and