Shift Supervisor - Craft Coffee Leader

Starbucks Corp.; Chapel Hill (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short-term and long-term disability

Parental leave

Paid vacation and sick time

401(k) with employer match

Bean Stock – equity program

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, coach partners, and ensure consistent quality beverages and food. You will manage customer interactions, uphold safety standards, and collaborate with the team to create a welcoming community space.

The role emphasizes flexible hours, strong communication, and a commitment to Starbucks values and guest satisfaction.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food products, cash handling, store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Delegate tasks to other employees and coordinate their work.
• Direct the work of others and learn quickly.
• Excellent oral communication and interpersonal skills.
• Adapt to the retail environment and work as part of a team.

Responsibilities

• Lead with craft and heart to ensure a welcoming Starbucks experience for customers.
• Support store operations and safety while maintaining standards.
• Coach teammates to prepare beverages and food to recipes and quality expectations.
• Foster teamwork and build positive relationships with customers and staff.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage prep

Delegation

Communication

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, coach partners, and ensure consistent quality beverages and food. You will manage customer interactions, uphold safety standards, and collaborate with the team to create a welcoming community space.

The role emphasizes flexible hours, strong communication, and a commitment to Starbucks values and guest satisfaction.