Shift Supervisor: Lead Craft Coffee & Community Experience

Starbucks Corp.; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) employer match

Tuition coverage via Starbucks College

Paid vacation and holidays

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store policies while delivering exceptional customer service.

The role emphasizes flexible hours, strong interpersonal skills, and the ability to coordinate tasks among staff to meet customer needs and store standards.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and coordinating multiple employees
• Ability to direct the work of others and learn quickly
• Excellent oral communication and interpersonal skills
• Ability to work as part of a team and build relationships

Responsibilities

• Lead the store operations with craft and heart to make Starbucks a welcoming space for the community
• Coach and delegate tasks to team members to ensure smooth service during shifts
• Maintain attendance, punctuality, and adherence to store policies and safety standards

Skills

Customer service

Leadership

Communication

Retail knowledge

Teamwork

Relationship building

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store policies while delivering exceptional customer service.

The role emphasizes flexible hours, strong interpersonal skills, and the ability to coordinate tasks among staff to meet customer needs and store standards.