Shift Supervisor — Lead Craft Coffee & Community

Starbucks Corp.; Maryland; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, creating a welcoming space for the community. You will coach team members, ensure quality beverages and food, and uphold store policies while delivering exceptional service during flexible hours.

The role emphasizes delegation, quick learning, and strong interpersonal skills to maintain a warm, efficient store environment and foster customer connections.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Responsibilities

• Provide quality beverages and food products per standard recipes or customer modifications
• Direct and coach team members to ensure smooth shifts
• Maintain store safety, cash handling, and adherence to policies
• Lead by example to create a welcoming Starbucks experience for customers

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, creating a welcoming space for the community. You will coach team members, ensure quality beverages and food, and uphold store policies while delivering exceptional service during flexible hours.

The role emphasizes delegation, quick learning, and strong interpersonal skills to maintain a warm, efficient store environment and foster customer connections.