Shift Supervisor: Lead Coffeehouse Team & Guest Experience

Starbucks Corp.; Grand Rapids (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage (STAP)

Paid vacation

Paid parental leave

Job summary

Starbucks Corp. in Grand Rapids, MI is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring every guest experiences warmth and quality in a welcoming store environment.

You will coach partners, manage beverage and food preparation to standard recipes, handle cash, and maintain safety. This role supports our community space and offers growth opportunities along with comprehensive benefits.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space for the community.
• Direct daily operations, including beverage and food preparation to standard recipes.
• Oversee cash handling, store safety and security; maintain policy compliance.
• Coach and delegate tasks to team members to deliver consistent guest experiences.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Grand Rapids, MI is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring every guest experiences warmth and quality in a welcoming store environment.

You will coach partners, manage beverage and food preparation to standard recipes, handle cash, and maintain safety. This role supports our community space and offers growth opportunities along with comprehensive benefits.