Shift Supervisor — Lead Coffee Team & Guest Experience

Starbucks Corp.; Williamsburg (VA); On-site; USD 17,909,000 - 26,174,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) with employer match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach teammates, and ensure quality beverages in a welcoming store environment. You will oversee cash handling, safety, and customer requests while promoting teamwork and exceptional service.

The role emphasizes reliability, flexibility across shifts, and the ability to energize the customer experience in a community-focused Starbucks location.

Qualifications

• Attendance and punctuality in a retail setting
• Flexibility to work mornings, evenings, weekends, holidays
• Adhere to store policies and safety standards
• 6 months of customer-facing experience
• 6 months of delegating tasks to others

Responsibilities

• Lead daily shift operations and supervise team members
• Ensure quality beverages and food prepared to standard recipes
• Coach staff to meet customer requests and maintain service quality
• Manage cash handling and store safety procedures
• Foster a welcoming, team-oriented store environment

Skills

Direct team leadership

Customer service

Effective communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach teammates, and ensure quality beverages in a welcoming store environment. You will oversee cash handling, safety, and customer requests while promoting teamwork and exceptional service.

The role emphasizes reliability, flexibility across shifts, and the ability to energize the customer experience in a community-focused Starbucks location.