Shift Supervisor - Craft Coffee & Guest Experience Leader

Starbucks Corp.; Atlanta (GA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance (basic & supplemental)

Short-term & long-term disability

Paid parental leave

401(k) with employer match

Stock program (Bean Stock)

Quarterly bonus

Job summary

Starbucks Coffee Company is seeking a dedicated shift supervisor to lead team members and ensure quality beverages and experiences for customers. You will coach staff, maintain store standards, and uphold safety and cash-handling policies.

The role emphasizes teamwork, rapid learning, and strong communication to create a welcoming community space. A supportive benefits program accompanies the position.

Qualifications

• Direct people and delegate tasks to team members.
• Demonstrate quick learning and adaptability in a fast-paced retail setting.
• Communicate clearly with customers and teammates to maintain service standards.
• Understand the retail environment and store policies.
• Build positive relationships with customers and coworkers.

Responsibilities

• Maintain regular attendance and punctuality.
• Work flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Ensure quality beverages and food, cash handling, and store safety.
• Provide excellent customer service and fulfill customer requests.
• Coach and delegate tasks to two or more employees.

Skills

Directing work

Learn quickly

Effective communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a dedicated shift supervisor to lead team members and ensure quality beverages and experiences for customers. You will coach staff, maintain store standards, and uphold safety and cash-handling policies.

The role emphasizes teamwork, rapid learning, and strong communication to create a welcoming community space. A supportive benefits program accompanies the position.