Shift Supervisor: Lead Coffee Team & Guest Experience

Starbucks Corp.; South Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition coverage

401(k) with employer match

Stock program

Bonus program

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, craft beverages, and deliver welcoming customer experiences. The role emphasizes strong leadership, coaching, and adherence to store standards.

Benefits include comprehensive health coverage, disability and life insurance, parental leave, a 401(k) plan with employer match, tuition assistance, and paid time off. Flexibility in scheduling and a focus on community connections are key aspects of the role.

Qualifications

• Six months in a customer-facing role or a position requiring frequent guest interaction.
• Ability to coach and delegate tasks to a team.
• Strong communication and relationship-building skills.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Prepare and coach beverages and food to standard recipes or customer modifications.
• Ensure quality beverages, cash handling, and store safety according to policy.
• Provide excellent customer service and develop the team during shifts.

Skills

Directing others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, craft beverages, and deliver welcoming customer experiences. The role emphasizes strong leadership, coaching, and adherence to store standards.

Benefits include comprehensive health coverage, disability and life insurance, parental leave, a 401(k) plan with employer match, tuition assistance, and paid time off. Flexibility in scheduling and a focus on community connections are key aspects of the role.