Shift Supervisor: Lead Coffee Team & Craft Experience

Starbucks Corp.; Morrisville (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy Starbucks store, delivering high-quality beverages and food while maintaining a welcoming environment for customers and partners. You will coach teammates, manage operations, and ensure standards are met across all tasks.

The role emphasizes attendance, flexibility, and strong communication, with opportunities for growth and extensive partner benefits. Join a team that values craft and heart in every cup.

Qualifications

• Six months of experience in a role with constant customer interaction.
• Experience delegating tasks to two or more employees.
• Ability to direct and coach team members to meet standards.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space.
• Coach and prepare beverages/food to standard recipes or customize per customers.
• Delegate tasks to teammates and coordinate work during the shift.
• Ensure cash handling, safety, and store policies are followed.

Skills

Attendance & punctuality

Flexible hours

Customer service experience

Food/beverage prep to standard recipes

Task delegation

Team leadership

Communication skills

Retail environment knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy Starbucks store, delivering high-quality beverages and food while maintaining a welcoming environment for customers and partners. You will coach teammates, manage operations, and ensure standards are met across all tasks.

The role emphasizes attendance, flexibility, and strong communication, with opportunities for growth and extensive partner benefits. Join a team that values craft and heart in every cup.