Shift Supervisor: Lead Coffee Team & Craft

Starbucks Corp.; Bristol Township (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) retirement plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a Starbucks store team, ensuring a welcoming space for the community and high-quality beverages and food. You will coach baristas, manage daily tasks, and uphold safety and store standards.

The role emphasizes teamwork, fast pace, and strong customer service, with benefits and development opportunities highlighted in the broader employee program.

Qualifications

• Experience in customer service or front-line roles.
• Ability to lead and delegate tasks in a busy environment.
• Strong communication and interpersonal skills needed.

Responsibilities

• Lead store operations to maintain a welcoming space for customers.
• Coach the preparation of beverages and food to standard recipes or customer customizations.
• Delegate tasks to team members and coordinate two or more employees.
• Ensure safety, cash handling, and store security policies are followed.

Skills

Customer service

Team leadership

Effective communication

Flexibility

Retail environment knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a Starbucks store team, ensuring a welcoming space for the community and high-quality beverages and food. You will coach baristas, manage daily tasks, and uphold safety and store standards.

The role emphasizes teamwork, fast pace, and strong customer service, with benefits and development opportunities highlighted in the broader employee program.