Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; Olympia (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, guiding a team to deliver quality beverages and food in a welcoming coffeehouse. You will coach staff, maintain standards, and foster a community-focused environment.

The role emphasizes dependable attendance, flexible hours, and strong customer service skills, with extensive partner benefits and growth opportunities provided by Starbucks.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct and coach team members to ensure quality beverages and food products.
• Brighten customers' day with friendly service and effective communication.

Skills

Direct the work of others

Learn quickly

Effective verbal communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, guiding a team to deliver quality beverages and food in a welcoming coffeehouse. You will coach staff, maintain standards, and foster a community-focused environment.

The role emphasizes dependable attendance, flexible hours, and strong customer service skills, with extensive partner benefits and growth opportunities provided by Starbucks.