Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Chester (VA); On-site; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Paid vacation

Sick time

Paid parental leave

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store with craft and heart, ensuring each guest enjoys a warm, welcoming experience. You’ll guide a small team, coach partners, manage daily operations, and uphold Starbucks standards for beverage and food quality.

You will develop your leadership skills through hands-on coaching, flexible scheduling, and access to extensive benefits and growth opportunities offered to partners across the company.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings/evenings/weekends/nights/holidays.
• Adhere to store policies; ensure quality beverages/foods and safety.
• 6 months minimum customer-service experience.
• Prepare beverages/food per standard recipes or customized.
• 6 months experience delegating tasks to teammates.

Responsibilities

• Direct the work of others during shifts.
• Coach and motivate team to meet service standards.
• Ensure accuracy in cash handling and safety procedures.
• Provide friendly, efficient service to customers.

Skills

Customer service

Team leadership

Communication skills

Food & beverage prep

Cash handling

Tools

POS systems

Cash handling tools

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store with craft and heart, ensuring each guest enjoys a warm, welcoming experience. You’ll guide a small team, coach partners, manage daily operations, and uphold Starbucks standards for beverage and food quality.

You will develop your leadership skills through hands-on coaching, flexible scheduling, and access to extensive benefits and growth opportunities offered to partners across the company.