Shift Supervisor - Lead Coffee Shop Team & Career Growth

SSP Group; Chicago (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Paid training

Employee meal program

Paid time off

Holiday pay

Retirement plan

Medical benefits

Life & ADD paid

Voluntary benefits

Employee assistance program

Career development

Job summary

SSP America is hiring a Shift Supervisor for a coffee shop at Midway Airport in Chicago. You will lead shifts, coach teammates, and ensure warm, efficient service while maintaining safety and cleanliness standards.

This full-time role includes strong benefits, paid training, and career advancement opportunities. Open work availability is required and customer satisfaction is a key focus for daily operations.

Qualifications

• 1+ years of experience leading a team in quick-service/fast-food.
• Knowledge of food safety.
• Basic computer skills.
• Ability to multi-task and communicate effectively.

Responsibilities

• Lead shifts with confidence and ensure operational standards are met.
• Provide coaching, support, and direction to team members.
• Deliver warm, friendly, and respectful service to every guest.
• Foster a strong team culture.

Skills

Team leadership

Food safety knowledge

Computer skills

Multi-tasking

Communication skills

Job description

SSP America is hiring a Shift Supervisor for a coffee shop at Midway Airport in Chicago. You will lead shifts, coach teammates, and ensure warm, efficient service while maintaining safety and cleanliness standards.

This full-time role includes strong benefits, paid training, and career advancement opportunities. Open work availability is required and customer satisfaction is a key focus for daily operations.